Privacy Policy | Momentum Diagnostics

Effective Date: September 11, 2024

Momentum Diagnostics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website [www.momentumdx.com] ("Site") and when you make purchases from Momentum Diagnostics.

You agree to the terms outlined in this policy by using our Site or purchasing from us.

1. Information We Collect

We may collect personal and non-personal information from you when you visit our Site, place an order, or contact us for customer support.

Personal Information:

Name
Email address
Shipping and billing address
Phone number
Payment details (credit card information, PayPal, etc.)
Veterinary practice details (if applicable)

Non-Personal Information:

Browser type and version
Device information
IP address
Usage data (e.g., pages viewed, time spent on our Site)

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

To process and fulfill orders, including shipping and billing.
To provide customer support and communicate with you regarding your purchases.
To improve our Site’s functionality, services, and offerings.
To send promotional emails, newsletters, or product updates (you can opt out of these communications at any time).
To comply with legal requirements, such as tax laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies) to facilitate your orders and transactions.
Legal Requirements: If required by law, we may disclose your information in response to a subpoena, court order, or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption technologies and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are placed on your device and help us improve our services. You may choose to disable cookies through your browser settings, but doing so may affect the functionality of our Site.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You can request access to or updates to your personal information by contacting us at [insert contact email].
Opt-out: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.
Deletion: You can request that we delete your personal information, subject to legal and business requirements that may require us to retain certain data.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Momentum Diagnostics
Email: pettest@momentumdx.com
Phone: +1 (470) 738-8378
Address: 1101 Cambridge Square

Suite C

Alpharetta, GA 30009